Gaia Herbs | plant intelligence

Contact Us

Please call or write if you have any questions or concerns regarding our products. We love to hear from our customers!

Customer service is available Monday through Friday from 8:30 am – 6:00 pm Eastern time.

Toll free orders
(888) 917-8269

For general inquiries or comments
Phone: (800) 831-7780
Fax: (800) 717-1722

[email protected]

Physical address
101 Gaia Herbs Road, Brevard, NC 28712 USA

For product information
If you have a specific product-related question, compliment, or complaint (including adverse health events), please contact our Product Information Team by e-mail at [email protected]

To help us advance our commitment to environmental stewardship by reducing the number of packages being shipped around the country, we are asking our healthcare practitioners to order our products through one of our distributor partners:

Phone: (866) 807-3828

Wellevate by Emerson Ecologics
Phone: (800) 654-4432

Phone: (866) 440-7703

Online Dispensary Options
If you do not dispense products in your clinic, our products are available at the following online dispensaries. Please contact them to set up an account and begin referring patients today!

Phone: (866) 807-3828

Emerson Ecologics
Phone: (800) 654-4432

Natural Dispensary
Phone: (877) 628-3477

Ecologically Harvested is a term that describes all herbs sold by Gaia Herbs that are not Certified Organic. Ecologically Harvested herbs include herbs that are harvested in their natural habitat, (i.e., wild harvested) according to specific guidelines for harvesting these herbs (i.e., away from roads and industry, as well as guidelines to avoid overharvesting). Our term, Ecologically Harvested, also includes herbs that are grown in managed woodland areas, fields designated for specific herbs, and herbs that are grown by indigenous growers, such as Kava Kava. All Ecologically Harvested herbs pass pesticide and heavy metal testing as well as microbial testing, prior to release.