Gaia Herbs is open from 8:30 AM to 5:30 PM Eastern Standard Time, Monday through Friday. Customer service is available until 6:00 PM each weekday.
Please call or write if you have any questions or concerns regarding Gaia Herbs or our products. We love to hear from our customers! For general inquiries or comments, you may call us at (800) 831-7780. Our fax number is (800) 717-1722. Our toll free order line is (888) 917-8269. You may send any e-mail correspondence to
info@gaiaherbs.com. Our physical address is: 101 Gaia Herbs Road, Brevard, NC 28712 USA.
If you have a specific product-related question, compliment, or complaint (including adverse health events), please contact our Herbal Education Specialist, Mandy Smith, RN by e-mail at
msmith@gaiaherbs.com.
To help us advance our commitment to environmental stewardship by reducing the number of packages being shipped around the country, we are asking our healthcare practitioners to order our products through one of our distributor partners: